Shipping Policy

After you pay for your orders, we will start to arrange a production for it. You will receive a tracking number within 1 week. Because all items are made to order, order cancellation is not aceptable. 

As soon as the tracking number is available, we will send you one email to let you know and also provide the URL that you can use to follow up the shipiment

After you receive the tracking number, it is estimated that the parcel will reach you in 1~2 weeks delivered by couriers like DHL, FedEx, UPS. 

All items are free shipping to these countries: United States, Canada, Australia, United Kingdom, France, Netherlands, Germany, Austria, Switzerland, Norway, Denmark, Sweden, Finland, Italy, Spain, Portugal.

Notes:

In some special circumstances, the shipment would be delayed.  For example:

  1. Flight delay or cancellation due to unexpected situations.
  2. Shipments surge during the festival and couriers need more time to process them.

Please feel free to contact us with any questions. We would love to hear from you!